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Each new franchise storeowner goes through an intensive training program at the corporate office and at their new store location. You’ll meet extensively with buyers, marketing and advertising, and operations staff to ensure a seamless and successful launch. Your regional owner will be with you every step of the way to answer of all your questions and guide you through every step in the process.
Pre-Opening Training
You will spend 8 days at our Corporate Training Center learning everything from operations and buying, to marketing and staff training. Three of those days will be at a store doing actual merchantising, gaining product knowledge, receiving product and hands-on selling.
Grand Opening Training
Your dedicated regional support person will be with you in your store for two to three weeks prior to your grand opening and one week following your grand opening to help you with every step along the way.
Ongoing Support
The corporate office and your dedicated regional support person will visit you frequently to make sure that you are operating successfully. You’ll also receive educational and informational materials from the Corporate and Regional offices on policies and procedures, proven marketing tips and more to help make your store as successful as it can be! In addition, you have 24-hour access to our company intranet site and one-on-one support from Corporate and Regional staff.
